Depending on your need, construction field services
can be provided on a full time, half time or part time basis.
Full time: A trained Field Service Representatives
is on site from the beginning of installation and every day until the
job is complete and the system is operating as designed. This option
ensures the highest level of system performance.
Half time: A trained Field Service Rep is on site
50 percent of the time during the installation period.
Part time: A trained Field Service Rep is on site
during critical stages of the construction phase.
10 Reasons To Select Full Time Field Services:
1. Construction Oversight Support –
Even the best inspector can't be everywhere at once. An AIRVAC Field
Service Rep gives you another trained pair of eyes examining the installation.
This allows the engineer's inspector to be available for other work activities,
extending his expertise over a larger portion of the job.
2. Optimum System Performance –
Our Field Service Rep will examine every foot of newly installed pipe
and make suggestions as needed to ensure optimum hydraulic and vacuum
performance. It's yet another assurance that your system will operate
at peak efficiency when it goes on-line.
3. Risk Reduction – Having a Field Service Rep on
hand throughout the installation reduces the risk of having any system
problems when it goes on-line. For consulting engineers, it's an added
layer of quality assurance.
4. Extended System Operator Training – When it comes
to system operation, there is no substitute for proper training. When
AIRVAC Field Service Representatives are on site throughout the entire
installation, they are able to provide hands on training to system operators.
That extra training is extremely valuable and pays off over the lifetime
of the system.
5. Extended Warranty – Aqseptence Group Inc. feels so strongly about
the benefits of full time field service support that we will extend our
standard warranty to three full years on valves and pits.
6. Discounts on Spare Parts – Discounts
on spare parts are provided when a Full Time Field Services Representative participates
in the installation.
7. Enhanced Technical Support In The Future – By the
time the job is completed, the AIRVAC Field Representative will have
a thorough understanding of your system and detailed notes from the job.
That will help enormously in the future when you are considering line
extensions or just need specific technical information about your system.
8. The Cost Is Minimal – The cost of a Full Time Field
Service Rep is typically less than 2% of the total project cost. This
small investment helps ensure better system performance for years to
come. It's an investment you will recapture many times over in operational
savings during the lifetime of the system.
9. Less Contractor Down Time – Contractors installing
a vacuum system for the first time may face uncertainties that can cause
work stoppages resulting in lost time and money. Our Field Service Reps
are trained in vacuum sewer construction, so they can help minimize these
situations and keep the project progressing on schedule.
10. Fewer Change Orders– Our
trained Field Service Representatives can help resolve unforeseen installation
issues in a timely manner. This helps avoid change orders. Our Field
Service Reps have seen virtually every situation that can occur and they
usually know the best solution.
System Startup & Initial Operation
Aqseptence Group Inc. can provide line and vacuum station start-up, assistance with home-hookups,
and even operation of the vacuum system. For more information, contact
Service Department located in our Home Office.